Accessibility Statement

Last Updated: 7 August 2026

At Twist Coffee, we are committed to making our website accessible and easy to use for as many people as possible, regardless of ability or technology.

We continually work to improve the accessibility and usability of our website and aim to follow recognised accessibility best practices wherever possible.

Our Commitment

We strive to ensure that our website is:

Easy to navigate using a keyboard.
Compatible with modern web browsers and assistive technologies.
Readable with clear fonts and sufficient colour contrast.
Responsive and accessible across desktop, tablet and mobile devices.
Structured with clear headings and logical page layouts.
Designed so that images include alternative text where appropriate.

Accessibility Standards

We aim to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which are internationally recognised standards for accessible web design.

While we work towards maintaining these standards across our website, some content may not yet fully meet every accessibility requirement. We are committed to continually reviewing and improving our website.

Feedback and Accessibility Issues

If you experience any difficulty accessing information on our website or require content in an alternative format, we'd like to hear from you.

Please contact us using the details below:

Twist Coffee
Office 1, The Mousery
Beeches Road
Wickford
Essex
SS11 8GH

Email: sales@twistcoffee.co.uk

Telephone: 01245 922129

When contacting us, please include:

The webpage or feature you experienced difficulty with.
A description of the issue.
The device and browser you were using (if known).

We aim to respond to accessibility enquiries as quickly as possible and will do our best to provide the information you need in an accessible format.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website and welcome feedback that helps us improve the experience for all users.

As we add new content and functionality, we aim to ensure accessibility remains a key consideration throughout the design and development process.